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Cycle Clean ("Cycle Clean") is committed to making our Website and software platform accessible to people with disabilities. This Accessibility Policy describes our approach and how to request assistance or provide feedback.
We aim to provide our services in a way that respects the dignity and independence of people with disabilities, and that allows customers, employees, and end users to obtain, use, and benefit from Cycle Clean on an equal basis where reasonably possible.
This policy applies to the Cycle Clean marketing Website, the web-based application, and customer-facing pages hosted by Cycle Clean (such as public quote and invoice payment pages). Cleaning businesses that use Cycle Clean are responsible for the accessibility of their own customer communications and any content they publish outside our platform.
We work toward accessibility by:
We target conformance with widely recognized guidelines such as the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA where reasonably achievable. Because software evolves continuously, some areas may not yet meet every criterion. We prioritize fixes that unblock core tasks such as signing in, managing clients, scheduling, quoting, invoicing, and paying.
We aim to support common assistive technologies and modern browsers. If you use assistive technology and encounter a barrier, contact us with the page or feature affected and we will work with you on a reasonable accommodation or alternative format where possible.
If a feature that supports accessibility is temporarily unavailable due to maintenance or an outage, we will work to restore it promptly and communicate through our status channels or support team when appropriate.
We welcome feedback about accessibility. To request assistance, report a barrier, or receive this policy in an alternative format, contact us at:
Please include the page URL, a description of the issue, and the assistive technology or browser you are using if applicable. We will acknowledge feedback and work to address legitimate concerns within a reasonable time.
We may update this Accessibility Policy from time to time. Changes will be posted on this page with an updated date.